Privacy Policy

Introduction

Amonbet (the “Company”) respects your privacy and is committed to handling your personal data in a responsible and transparent manner. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the safeguards we apply in relation to your use of Amonbet’s online gambling services, including our website, mobile applications, and related offerings (the “Service”).

Data Controller and Contact Details

The data controller responsible for your personal data is Amonbet. If you have questions about this Policy or wish to exercise your rights, you may contact our Privacy Office at [email protected]. If you need to raise a data protection concern, you may also reach our designated data protection contact at [email protected].

What Personal Data We Collect

We collect and process two broad categories of data:

Personal Data: information that identifies you or could be used to identify you. Examples include your name, date of birth, address, email address, telephone number, payment details, account identifiers, transaction history, height and weight where requested for age verification, and identity verification documents supplied to us in connection with regulatory requirements.
Non‑Personal/Usage Data: information that cannot identify you by itself. Examples include aggregated usage statistics, device type and language, browser and operating system, IP address in hashed form, and anonymised analytics data generated from your use of the Service.

We may obtain Personal Data from your interactions with the Service, from documents you provide for identity and age verification, and from automated technologies such as cookies and other tracking technologies. We may also receive data from third parties in accordance with applicable laws, for purposes of KYC, AML, and regulatory compliance.

How We Collect Your Information

when you register, deposit funds, place bets, communicate with customer support, or participate in promotions; you may provide information directly through forms, chats, or emails.
from your device: when you access the Service, we collect network data, device identifiers, geolocation (where consented), and usage records.
from cookies and similar technologies: to personalise your experience, analyse performance, and support security measures.
from third parties: to verify identity, assess risk, and meet regulatory requirements (e.g., AML/KYC checks, credit checks, and regulatory reporting).

How We Use Your Information

To operate and provide the Service, including account creation, authentication, and payment processing.
To identify and verify you for access to features and to meet legal and regulatory obligations.
To communicate with you about your account, transactions, and updates to the Service.
To prevent fraud, detect and investigate suspicious activities, and protect the integrity of the Service.
To personalise your experience, including tailoring offers and promotions with your consent.
To conduct data analytics and research to improve the Service, including performance and reliability analyses.
To support regulatory reporting and audits where required by law or licensing authorities.

The legal bases for processing include performance of the contract, compliance with legal obligations, consent where required, and our legitimate interests in maintaining a secure and efficient Service. Where consent is required for certain processing activities, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.

Sharing Your Data

We may disclose your Personal Data to:

Service providers that perform functions on our behalf (e.g., payment processing, identity verification, hosting, analytics, customer support). We require these providers to protect your data in accordance with this Policy and applicable law.
Affiliates and trusted partners for the purposes described in this Policy, subject to safeguards.
Regulators, law enforcement, and as required by law or in response to legal processes.
In the context of corporate transactions, to potential buyers or their advisors as part of a due diligence process, with appropriate protections in place.
With your consent or at your direction for purposes not listed above.

We will not disclose your Personal Data to third parties outside the European Economic Area unless appropriate safeguards are in place and in accordance with applicable law.

International Data Transfers

Where transfers to jurisdictions outside your residence occur, we apply appropriate safeguards to protect your Personal Data. Such safeguards may include standard contractual clauses, adequacy decisions, or other approved transfer mechanisms in accordance with applicable data protection laws. We determine the applicable safeguards on a case‑by‑case basis.

Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your use of the Service and to distinguish you from other users. Cookies are grouped into essential, performance, analytics, and preference categories. You may manage cookie preferences and withdraw consent where required by law. We may share aggregated or de‑identified data with partners to improve the Service, but such data will not reveal your identity.

Data Retention

We retain Personal Data for as long as necessary to achieve the purposes described in this Policy and to comply with our legal obligations, resolve disputes, and enforce agreements. Typical retention periods include: (i) active account records for the duration of the account and for a period after closure for regulatory and dispute resolution purposes; (ii) financial and transactional data for a minimum of seven years; (iii) other Personal Data for as long as required by applicable law or as long as needed to fulfill the purposes of processing.

Security of Your Information

We implement appropriate technical and organisational measures to protect Personal Data from unauthorised access, disclosure, alteration, or destruction. Measures include encryption of data in transit and at rest where feasible, access controls, regular security testing, and incident response procedures. However, no security system is guaranteed to be invulnerable; you acknowledge that you bear responsibility for maintaining the secrecy of your account credentials.

Children’s Privacy

Our Service is not directed to individuals under 18. We do not knowingly collect Personal Data from minors. If we learn that a child has provided Personal Data, we will take steps to delete it as soon as practicable in accordance with applicable law.

Your Rights

You have certain rights in relation to your Personal Data, including:

Right of access to your Personal Data;
Right to rectification of inaccurate or incomplete data;
Right to erasure (the right to be forgotten) where permitted;
Right to restriction of processing;
Right to data portability;
Right to object to processing based on legitimate interests or for direct marketing (including profiling, where applicable);
Right to withdraw consent where processing is based on consent;
Right to lodge a complaint with a supervisory authority if you believe your rights are violated.

To exercise these rights, please contact [email protected]. We will respond in accordance with applicable law and may request information necessary to verify your identity.

Data Protection Officer

For data protection related inquiries, you may contact our Data Protection Officer at [email protected].

Changes to this Policy

We may update this Privacy Policy from time to time. We will provide notice of material changes and, where required by law, obtain your consent. The date at the top of this Policy indicates when it was last updated.

How to Contact Us

If you have questions about this Policy or how we handle your Personal Data, please contact: [email protected]. For data protection concerns, you may also reach the DPO at [email protected].